
You will need to delete the groups as well, because when they sync with EndNote desktop, the groups will sync with the desktop. To do so, login to EndNote online and check the reference under All References group and click on Delete. Delete all references and all groups from EndNote online, with the exception of any Shared Groups or ResearcherID Groups that they may have. For EndNote online, Log into your EndNote online account. Make sure the Trash is empty both in EndNote online as well as in EndNote desktop.Disable all automatic syncing and then restart EndNote. Open EndNote >click on Edit>Preferences>Sync.These directions come from the James Cook Library.īefore attempting the procedure below, back up your library! Occasionally EndNote Desktop and EndNote Online will not Sync correctly or, you may wish change the EndNote Online account that your library Syncs to. Groups will always show only the reference you place in them, regardless of the number of total references in the library. You may want to consider changing your libraries to Groups within one large EndNote Library.

All libraries, will have the same references. If you have several libraries, syncing them to the same EndNote online account will merge the references. More questions? Email and we may post your question here. If none of this works, contact an EndNote trainer or If a trainer is unable to help, we will refer you to EndNote Clarivate, or you can contact them sooner in the process. For example, download 20.0 instead of 20.2.

Do I need an installer key or product key? I keep getting prompted for one.
