"Note: If the account is not linked to a valid TeamViewer license, the support portal will instead load the TeamViewer Community." Just go to in with your licensed TeamViewer Account I notice also that TeamViewer actively prevents users from cancelling their subscriptions. So if your in Australia, TeamViewer would still be out of luck, provided you are a small business or individual consumer. And that's where the Australian ACL laws kick in and if your an in individual or small business the claim would fail as the ACL laws and case mentioned above would mean the auto renewal clause would be unenforceable (unfair term). So then the new owner of the debt can file a claim in a local court. At this point the Australian laws kick as the claim would be under local laws, not German laws. They would then need to sell the debt to someone in Australia who would then come knocking at your door. However that order has no standing in, for instance, Australia. Given that is unlikely, the will likely get an order for enforcement. That means TV can get a court order quite efficiently (It is Germany after all) and you would then have two weeks to respond and say you will defend the claim. (the thing you click on when ordering) means that the agreement is made in Germany not for instance Australia. However it is a bit more tricky, as the TeamViewer End-User License Agreement. This means that if TeamViewer pursued a claim, against an individual or small business for their automatic renewals, as they do, in Australia they are out of luck as the term would be unenforceable. This ruling is based on the following legislation.ĬOMPETITION AND CONSUMER ACT 2010 - SCHEDULE 2 section 23 This applies to customers who were consumers or small business (less than 20 employees). In Australia "ACCC v JJ Richards and Sons Pty Ltd (2017) FCA 1224" is a precedent for unfair terms in business to consumer and small business contracts.ĪCCC ruled that automatic renewal unless the customer cancelled the contract within 30 days before the end of the initial term was ruled an unfair term and unenforceable. TeamViewer have gone rouge with debt collectors, and their auto renewals - you are not alone.
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